Terms & Conditions
Effective Date: March 1st, 2025
Last Updated: October 19th, 2026
These Terms & Conditions ("Terms") apply to your use of PDFly ("PDFly", "the App", "we", "our", "us"), provided by:
Wuxxu s.r.o.
Poděbradská 777/9, Vysočany, 190 00 Praha, Czech Republic
Company ID (IČO): 07899335 — VAT: CZ07899335
Support: support@gopdfly.com
Website: https://gopdfly.com
By downloading, accessing, or using PDFly, you agree to these Terms. If you do not agree, please do not use the App.
About PDFly
PDFly provides tools to view, edit, convert, organize, and work with PDF documents.
PDFly is available as:
Some features are available for free; others require payment.
License to Use
PDFly is licensed, not sold. We grant you a personal, non-exclusive, non-transferable, revocable license to use the App.
You may not:
User Content & Ownership
You retain full ownership of all documents and content you process through PDFly.
We do not claim any rights to your files.
You are responsible for ensuring you have the legal right to use any content you upload or edit.
Data Processing & Storage
Processing behavior depends on the platform:
Windows Desktop App
All processing happens locally on your device. We do not receive, store, or access your files.
Web App & Browser Extensions
Files are uploaded temporarily to our secure cloud infrastructure (Supabase) to enable processing. Files are automatically deleted within 1 hour after processing is completed.
Certain features use third-party processors:
Only the minimum data necessary to perform the requested action is transmitted.
We do not:
For more details, see our Privacy Policy.
Accounts
Creating an account may be required to activate a purchase.
You are responsible for keeping your account credentials secure.
We may suspend accounts used to violate these Terms.
Paid Plans & Subscriptions
Paid plans may be offered as one-time purchases or recurring subscriptions, depending on region.
Payments may be processed through:
Prices may vary based on region, tax, and currency.
Subscriptions & Cancellation
Recurring subscriptions renew automatically at the start of each billing period until canceled.
Where Purchased** | **How to Cancel
Web (Lemon Squeezy / Paddle) | Email support@gopdfly.com and we will process your cancellation.
Microsoft Store | Cancel via your Microsoft account billing dashboard.
We typically process cancellation requests within 48 hours.
Your access remains active until the end of the current billing period.
Subscriptions cannot be paused.
If subscription prices change, we will notify you in advance.
Lifetime License
If you purchase a lifetime license:
"Lifetime" refers to the lifetime of the PDFly product, as long as it is maintained and available.
The license includes all Pro features available at the time of purchase, including OCR.
AI translation and summarization are included with an allowance: translation is limited to a total of 1,000,000 characters per license, and additional translation credits can be purchased. Fair-use limits may apply to prevent abuse.
New features released after your purchase, including new AI features, may require a separate subscription.
The lifetime license includes 3 months of support from the date of purchase.
Refunds & 14-Day Money-Back Guarantee
Purchases made through Paddle (on our website or in the PDFly web app) come with a 14-day money-back guarantee: contact support@gopdfly.com within 14 days of purchase to request a refund.
If you begin using premium features within the 14-day period, you acknowledge that the digital service has begun and the refund may no longer be available.
Purchases made in the Microsoft Store are sold by Microsoft. Refunds and cancellations for them are managed by Microsoft directly, under Microsoft's policies.
Service Changes
We may add, improve, or remove features.
We will not intentionally remove core functionality in a way that materially reduces product value without reasonable notice.
Prohibited Use
You agree not to:
Contact
For support or questions:
support@gopdfly.com